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JOB DESCRIPTION & REQUIREMENTS





IT Support Engineer

Published on 04/09/2024
Overview
Plan organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP). Maintain office IT equipment to ensure service quality and maximum performance. Perform routine and preventive maintenance on office IT equipment. Ability to install and administer computer hardware, software and networks. Ability to comply with all applicable safety and environmental procedures and regulations. Promote safety awareness and environmental consciousness.

Will also be responsible to:

1. Ensure that all relevant IT equipment is working according to normal office requirement.
2. Troubleshoot hardware, software and network operating system.
3. Load all require software, connect and setup hardware.
4. Provide orientation to new users of existing technology.
5. Monitor security of all technology.
6. Maintain log and/list of required repairs and maintenance.
7. Support the HQ Staff, ATC Training Academy Manager, and Staff members.
8. Provide recommendations about accessing information and support.
9. Regular contact with all employees up to Head of Department level as directed by the Project Leaders for the control and maintenance of all IT equipment including documentation.
10. Accountability for Actions & Impact: Accuracy and timeliness of output. Storage and retrieval of information.
11. Other duties as assigned by Supervisor
Nationality
No Restriction
Qualification
Experience
 - Minimum 2 years of experience in the installation, maintenance and operation of various types of IT office equipment is required.
CAREERS | GLOBAL AEROSPACE LOGSITICS, LLC 2020